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Coal
Valley Vineyard Functions and Events Terms and Conditions
For
clients organizing functions at the Coal Valley Vineyard the following
terms and conditions apply:
Final
Confirmations and Payment
We require that the final number of guests be submitted to us not less
than two full working days prior to the function. Payment in full of food
and drinks packages must also be made at this time and no refund will
be made if there are cancellations after this time. Full and final payment
of additional drink costs must be made on the night of the function. The
Coal Valley Vineyard does not accept personal cheques for final drinks
payments.
Special Dietary Requirements
Please notify us of any specific food requirements when you confirm the
final numbers. The sooner we are advised of special food requirements
the easier it is for us to be able to cater for your guests.
Terms
and conditions for functions
1.
The Coal Valley Vineyard reserves the right to control the volume of any
entertainment booked directly by the Client.
2. It is understood that the client will conduct their function in an
orderly manner and comply with management requirements.
3. No food or beverage of any kind will be permitted to be brought into
Coal Valley Vineyard Property for consumption at the function by the client
or any of the client's guests, invitees or persons attending the function,
unless by prior written consent by the Coal Valley Vineyard Function Manager
4. The client agrees to begin the function and vacate the premises at
the scheduled starting and finishing times booked.
5. If Coal Valley Vineyard has reason to believe that a function will
have a detrimental effect on the professional reputation or normal operation
of Coal Valley Vineyard business, its security or reputation, it reserves
the right to cancel the function without liability
6. Clients are financially responsible for any damage sustained at the
Coal Valley Vineyard by the client, client's guests, invitees or other
persons attending the function, whether in the room reserved or any area
or part of the Property.
7. Coal Valley Vineyard will not accept any responsibility for damage
or loss of merchandise left on the premises prior, during or after the
function. Clients should arrange their own insurance and/or security.
8. For security purposes, the Coal Valley Vineyard reserves the right
to exclude or eject any, or all, objectionable persons from the function
on the Property without liability.
9. All packages and menus are current and subject to variation and price
change. Prices will be confirmed once both the Function Manager and the
Client have signed Function Agreement Forms.
10. The throwing of confetti, rice or glitter is not permitted and in
the event of it happening, a cleaning fee of $75 will be charged. For
the purpose of disease and hygiene in the vineyard we cannot allow the
throwing of petals / rose petals or the release of butterflies. Please
be sure to advise your guests of these restrictions.
Responsible Service of Alcohol
1. At the Coal Valley Vineyard we comply with all aspects of the Liquor
Act including the responsible service of alcohol.
2. We will not serve liquor or allow the provision of liquor to any person
under the age of eighteen years.
3. We will recognize the signs of intoxication and we will discourage
service to the point of intoxication.
4. We cannot admit, serve, supply or allow the supply of alcohol to anyone
who appears intoxicated.
5. We will not permit drunkenness, fighting, abusive or obscene language
or suggestions, unwelcome advances or physical contact, directed at customers
or staff.
6. Failure to observe the above principles may lead to refusal of service
and a request to leave the property. In the event of an intoxicated customer
refusing to leave upon such a request, our staff will call a taxi for
them and provide them with a non-alcoholic beverage.
7. We ask that our clients nominate prior to the function one person to
act as liaison between staff and intoxicated guests who have been refused
service.
We will close the bar 30 minutes prior to the conclusion of a function
to ensure guests have an opportunity to finish their drinks and depart
on time.
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